STAY IN THE LOOP
Stay up to date with news and events with the Oi email landing every Friday 6am
Price: £10
When: 17th July 2024
Time: 07:30-09:00
Where: Online
Creating a fantastic customer experience is the key to business success.
Vinay’s mantra is simple: fight churn, win loyalty. He believes that the best way to keep your clients and turn them into brand ambassadors is through delivering a premium customer experience.
Join us for this session, where Vinay will share his insights on crafting memorable customer experiences to pave the way for success.
Vinay’s business, Dhruva Star, is dedicated to enhancing your customer journey, ensuring your customers feel 10 times better with an exceptional experience.
This session is perfect for you if:
✅ You’re examining your customer satisfaction metrics and wondering what’s going well and what needs improvement.
✅ You’re unsure if your frontline team consistently delivers great service.
✅ Your leadership team struggles to agree on what excellent customer experience looks like.
✅ Your ideas for improving the customer journey aren’t being heard and it feels impossible to make changes.
Come along and discover how to make a lasting impact on your customers!
What works for one person can sometimes be a complete turn-off for another. We looked around at all the other groups, took the best bits; and did it our way.
We believe that the best networking groups are diverse in age, sex, race and religion. We also believe that people buy from people; we don’t exclude or have caps / exclusivity within a sector. If you want to win business in our rooms; you’ll win it because of who you are, what you do, and how you do it; rather than you being the only option. In our groups, you’ll have ample opportunity to tell your story, listen to everyone else’s, and then have the time to make all the connections you want.
JOIN US ONLINE ON THE 1ST AND 3RD WEDNESDAY OF THE MONTH AT 7:30AM-9:00AM
Not all business networking was created equal and we think you’ll find our events quite special
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