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WORK
As Operations Manager at Outside ideas, Shannon connects the dots between people and systems so everything runs smoothly.
With a BA in Visual Multimedia Art and background spanning creative work and business operations, she enjoys solving behind‑the‑scenes puzzles.
She builds smart automations and designs onboarding journeys, turning data into clear insights that keep members moving towards their goals.
Warm, curious, and empathetic, she is continually improving how Mastermind9 supports ambitious small business owners.
PERSONAL
Away from her desk, Shannon loves testing new AI tools, playing with augmented reality projects, and getting lost in multimedia art. She’s drawn to African cosmology, coffee walks in nature, and any excuse to be creating something.
When she’s not building or making, she’s travelling locally and abroad, and being endlessly amazed by the world’s beauty.
