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“You don’t build a business, you build people, and then those people build the business.” Zig Ziglar
✍️ Job Description
Full-time – Work From Home + Unlimited Holiday + Family First Always + Benefits.
Were you born to talk to people? Do you build relationships easily?
Do you want to work for a company that truly values you, and the work that you do?
Hi, we’re Oi, and we’re looking for someone who’ll play a big part in our growth story 😁. We’re an international family of 10 with BIG DREAMS of growing our business and serving lots more customers.
We punch well above our weight from a Marketing and Operational perspective, but we need some extra help building relationships with business owners we don’t yet know.
🌟 About Us
“A small business is an amazing way to serve and leave an impact on the world you live in.” Nicole Snow
We’re an entrepreneurial business support organisation that helps small business owners to grow. We provide high quality Mastermind Groups and Business Coaching (Outside ideas (Oi)) for Small Business Owners. We’re on a mission to help people and businesses grow.
💎 About You
“It doesn’t make sense to hire smart people and then tell them what to do; we hire smart people so they can tell us what to do” Steve Jobs
First things first, you’re a “people person.” You just have that knack for getting on with others. You’re persistent, tenacious, thick skinned and absolutely love speaking to people on the phone. You have a growth mindset and love helping people solve problems. You’re friendly, outgoing and infectious.
Customer service is a passion, and you revel in knowing that you’ve done a great job for your customers and other team members.
Your growth mindset keeps you constantly wanting to learn more and improve, you know that for your life to improve, you must improve.
Finally, you’re loyal, trustworthy, and hard-working. You love knowing that you make a difference and appreciate recognition and reward for your efforts.
You’ve spent your career in “boiler room” type sales environments where you felt like you were just a number. You’re looking for a company that you can grow with.
🎓 Your Skills and Experience
“Your career success in the workplace of today, independent of technical skill – depends on your people skills” Max Messmer
First and foremost, you’re a good human; you care about people and do the right thing for them.
You’ll have first-class sales skills and be well-trained in pitching, challenging, overcoming objections and asking for business.
You’ll have the ability to motivate yourself and set your own goals.
Integrity, we’ll pay you fairly and give you unlimited holiday, so long as the job is done you’ll manage your own time, you’ll need to be the sort of person who doesn’t exploit that.
You’ll be a phenomenal team player who understands the importance of working collaboratively in order to win.
Tenacity and drive to seek new business and meet targets
An exceptional telephone manner.
You’ll be an amazing listener with excellent Interpersonal skills.
You’ll have the discipline to put the details of every conversation into the CRM
Outstanding ENGLISH, both written and verbal with the ability to speak clearly and be easily understood by a diverse range of English-speaking customers.
Great IT skills, including the use of spreadsheets and word processing and the ability to pick up new pieces of software quickly
The ability to multitask and prioritise your workload
Good organisational skills
👫 Why you’d want to work with us
“Company culture is the continuous pursuit of building the best, most talented and happiest team we possibly can.” – Andrew Wilkinson
In a nutshell, we give a sh*t about the people in our team. If you really want to be part of a team that values you, respects and wants you to succeed, you’ll fit in well with us.
We work hard to balance work and life. Our motto is Family First, Always. That goes for our family, your family, and our clients’ families. If you ever need to be with your family, it’s more important than work, and we’d expect you to drop what you’re doing and run. That goes for holidays and time away too. You’ll be paid for every UK bank holiday, on top of Every South African holiday; we’ll even give you an open-ended holiday. Within reason, if you need to take a break, you take it.
You’ll be paid as a contractor on a self-employed basis. You’ll invoice us for your time, and we’ll pay the full amount, no tax taken. You’ll be responsible for your own tax and insurance, and we expect you to pay your tax fairly per your country’s tax and insurance laws. We’ll pay using Remitly at the end of the month.
🤝 The Role
“You can make more friends in two months by becoming interested in other people than you can in two years by trying to get others interested in you.” Dale Carnegie
There’s no hard sell in our business. We build relationships that make people want to join us. It takes time, energy, and commitment, but we passionately believe it’s the right way.
The role of the Sales Development Representative is to strengthen the relationships with the people we call friends and build relationships with people we don’t yet know. At its root, the SDR will play a key part in keeping clients with us for longer and attracting people to us who ultimately end up as paying clients.
Your time will be spent working from home (or somewhere quiet). You’ll spend your time making calls via a VoIP phone to people that our marketing efforts have warmed up.
You will be expected to make a minimum of 100 dials per day. You’ll work closely with our Marketing Manager and collectively build a joined-up strategy that sets appointments for the business owner or books people directly into “Free Session” for our Mastermind Groups.
👉 Some of the stuff you’ll be responsible for
“I’m not perfect; I make mistakes all the time. All I can do is try my best, to learn from my mistakes, take responsibility for them, and do a better job tomorrow.” Lana
Prospecting and pitching to potential clients using the VoIP telephone
Following up on all Marketing campaigns in a timely manner
Keeping the company CRM up to date at all times
Communicate opportunities you uncover promptly
Sourcing new opportunities for our clients and making referrals
Virtually assist with all Oi events (these may be outside of normal 9-5 hours, but you’ll be able to flex your time)
Analyse & report on sales pipeline and new opportunities
Effectively work alongside marketing to identify new opportunities
Occasionally source and test new software
Other reasonable sales and marketing-based activities.
🎯 Key Performance Indicators
“If you can’t measure it, You can’t improve it” Peter Drucker
# of people invited to events
# of visitors to events
# of people booked for Free Sessions
# of people booked for 121’s with founder
# of 121’s for the week
# of dials
#of conversations.
📚 Training and development
“Train your people so well they could work anywhere, treat them so well they wouldn’t want to” – Richard Branson
We develop our people; if you have gaps, we’ll help you fill them. But to succeed with us, you’ll need to demonstrate a growth mindset and be open to reading / watching / listening to the stuff that will help you improve your capabilities.
🫶 Our Values
“If you hire people just because they can do a job, they’ll work for your money. But if you hire people who believe what you believe, they’ll work for you with blood, sweat and tears”. – Simon Sinek
It’s our belief that a winning culture is at the heart of every successful organisation. With that in mind, here’s what we stand for:
G – Growth Mindset – Our People and our clients grow by developing ourselves
R – Relationships – Our business thrives on our relationships with our team, clients and suppliers.
O – Ownership – We own our actions and support each other in achieving them.
W – Wellbeing and family first – We put our family first
T – Trust and Honesty – We act with integrity and tell the truth
H – Happiness and fulfilment – There’s more to life than work.
If these things resonate with you, we’d love to welcome your application 🙂
💬 A Word From Our Team
“Working with Oi for the last 2.5 years has been my best career decision ever! The company offers tremendous opportunities for personal and professional growth, with a culture that encourages continuous learning and development. Peter and Sarah are exceptional leaders – caring, innovative, and understanding. The support and mentorship I’ve received have significantly enhanced my skills and confidence, making Oi an outstanding place to grow my career.” – Laura Ayienga (Marketing Manager)
“Having worked in multiple roles and industries over the past 10 years, I can confidently say that working at Outside Ideas is by far the best job I’ve ever had. The entire team genuinely lives by our values, and Pete and Sarah are incredible leaders who set a fantastic example. Your hard work is not only openly recognised, but rewarded and celebrated, making you feel truly appreciated. Family always comes first, and we’re given the time and space to prioritise our loved ones and mental health. There’s a strong emphasis on personal and professional growth. You won’t be micromanaged and you won’t burn out. Instead, you receive the support and guidance to own your role, implement new ideas and shape the future direction of the company. If you want to be part of a team where you can grow and feel valued, Outside Ideas is the perfect place to be.” – Robyn Smuts (Operations Manager)
“My time working at Oi, even when I was a part-time employee, has been an incredibly positive experience. From day one, I felt valued and treated like a full-time member of the team. I always felt heard and seen, which made a huge difference in my day-to-day experience. The leadership at Oi is truly phenomenal—they constantly push us to be the best version of ourselves, both professionally and personally. They create an environment where we’re encouraged to grow, yet always prioritize work-life balance, which is something I deeply appreciate. Overall, my time with Oi has been nothing short of amazing, and I’m grateful for the opportunity to be a part of such a supportive, dynamic team.” – Natasha Arendse (Sales Manager)
🗂️ The Process
“Find a job you love, and you will never have to work a day in your life.” Confucius
Thanks for getting this far. It means a lot to know that you liked the sound of our job so much that you got to the bottom. If you did, you have a distinct advantage. We’re looking for someone who’s absolutely passionate about helping us grow.
As such, we’d like you to submit the following:
– Submit a 2-3 minute video. Tell us about you, what you think the successful person in this role needs to be outstanding at and why you think you’d be a good fit.
– A short cover letter about why you’d like to work with us.
– Your CV
If you submit all of these, you’ll be automatically short-listed for the next stage. Once we have a shortlist, here’s what you can expect:
– 15-minute phone call with the founder.
– Personality test
– First Interview – Meet with the Founder and Managing Director in our virtual office
– Final Interview with a presentation to the team on your first 90 days.
We really look forward to receiving your application.Pete / Sarah and Team Oi
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